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Guiffy
Bug Reports

We are proud of the quality built into and maintained in our product. With over 30 thousand users and hundreds of new users each month --- in the past 2 years, only 7 bugs were reported by our users.

The list of bug reports below also shows bugs we have found during internal testing by Guiffy or one of our licensed partners. In 2012 and 2013, 4 of the bugs found and fixed (more than a third) were found and fixed during internal testing.

We are equally proud of our support and response. When a bug is reported it becomes our top priority to fix it ASAP. In the list of reported bugs below you will notice all of them are fixed. Sometimes, for a brief period, a bug will be tracked with the Status of "OPEN". 99% of the time we fix bug reports within 2 days and when we post the new bug report to the list, the fix is already available.

The Status will indicate the BugFix build in cases when the fix is available - but not in the released/download build.
Bill Ritcher, CEO & Founder
Guiffy Software
January, 2014


To upgrade to the latest Guiffy BugFix build, download the Guiffy.jar using either the ftp or http link below. Then, replace the Guiffy.jar in your Guiffy install folder with the downloaded latest build.
ftp://anonymous@guiffy.whsites.net/Guiffy.jar
Note: if your browser doesn't work with ftp links (like IE7), Please, use the http link provided below.
http://www.guiffy.com/download/Guiffy.jar

...

HOW TO REPORT A BUG:

If you have found a Bug in Guiffy, let us know - so we can fix it. Please send an email describing the problem to Include the following information when reporting the bug:
> The Release and Build number of Guiffy (from the About window)
> Your Platform and the JRE Guiffy is using
> A description of the problem and how to make it happen
> If it would help, attach example files to compare or merge
> Perhaps, attach a screenshot that shows us the problem
THANK YOU.

...

APRIL, 2014:
BUG 435:Reported by Vincent in Guiffy 10.4/Build 356: 2-way Merge with one our file sets looks bad. The spotlite for a change block is not displayed correctly and can't navigate to the next difference.
STATUS: FIXED in 10.5(Build 368).
BUG 434:Reported by Bill Ritcher (Guiffy Software), in Guiffy 10.5/Build 365: File Compares executed from command line are much slower when the swt.jar (for native dialogs) is in guiffy's classpath.
STATUS: FIXED in 10.5(Build 366).

MARCH, 2014:
BUG 433:Reported by Vincent in Guiffy 10.4/Build 356: File Compare Report with Ignore Blank Lines, Show Ignored Differences, and Show Difference within Lines of Conext selected gets Exception when Blank Lines are inserted at beginning of file.
STATUS: FIXED in 10.5(Build 365).

NOVEMBER, 2013:
BUG 432:Reported by Colin in Guiffy 10.3/Build 348: GuiffyReport command line interface - relative path filenames not working and Help is not printed for command without parameters.
STATUS: FIXED in 10.4(Build 356).
BUG 431:Reported by Bill Ritcher (Guiffy Software), in Guiffy 10.3/Build 348: Help Search highlights off by a few characters sometimes.
STATUS: FIXED in 10.4(Build 356).

OCTOBER, 2013:
BUG 430:Reported by Gareth in Guiffy 10.3/Build 348: In Folder Compare views, sometimes the folder collapse and expand fail.
STATUS: FIXED in 10.3(Bugfix Build 354).
BUG 429:Reported by Vincent in Guiffy 10.3/Build 348: Open Saved Merge File, Saved merge result without any unresolved Attentions. Undo button gets Exception.
STATUS: FIXED in 10.3(Bugfix Build 353).

SEPTEMBER, 2013:
BUG 428:Reported by Vincent in Guiffy 10.3/Build 348: File Compare with Ignore Blank Lines, Show Ignored Differences, and Show Difference within Lines of Conext selected - Shows all matching lines instead of within Context after showing an ignored blank lines difference.
STATUS: FIXED in 10.3(Bugfix Build 352).
BUG 427:Reported by Bill Ritcher (Guiffy Software), in Guiffy 10.3/Build 348: Folder Compare gets an Exception when double clicking on an empty subfolder.
STATUS: FIXED in 10.3(Bugfix Build 349).

MARCH, 2013:
BUG 426:Reported by Josh in Guiffy 10.2/Build 340: GuiffySureMerge API gets an Exception with EOL Auto mode on when the first line of a file is over 512 bytes long.
STATUS: FIXED in 10.2(Bugfix Build 341).

SEPTEMBER, 2012:
BUG 425:Reported by Cyrille in Guiffy 10.1/Build 333: When GuiffyReport API is called to compare 2 very large files with a very small heap space, an Out of Memory Exception happens. But, the return status is OK (0).
STATUS: FIXED in 10.1(BufFixBuild 334).

JULY, 2012:
BUG 424:Reported by Gregg in Guiffy 10.0/Build 327: With 2 of our files, the 2-way merge change navigation fails for the 4th through the last change.
STATUS: FIXED in 10.0(BufFixBuild 329).

JUNE, 2012:
BUG 423:Reported by Bahar in Guiffy 10.0/Build 327: The setAllow1st(2nd or Tog)Popup methods in the API for GuiffyFrame and GuiffyPanel don't work with Folder Compare views, only working with File Compare views.
STATUS: FIXED in 10.0(BufFixBuild 328).

JANUARY, 2012:
BUG 422:Reported by Frank in Guiffy 9.6/Build 320: In a folder compare showing SubFolders (Recursively), after comparing a SubFolder with over 500 files added, all the files after (below) that in the folder compare are shown as changed --- but they match and the file compare shows no changes.
STATUS: FIXED in 9.6(BufFixBuild 321).

NOVEMBER, 2011:
BUG 421:Reported by Josh in Guiffy 9.6/Build 319: Encoding Auto mode isn't setting the detected Encoding for the Saved filetypes.
STATUS: FIXED in 9.6(Build 320).

SEPTEMBER, 2011:
BUG 420:Reported by Josh in Guiffy 9.4/Build 314: One of our internal user's 3-way merges, with a possible "eat a closer" change at the EOF, aborts (index Exception).
STATUS: FIXED in 9.4(Build 316).

APRIL, 2011:
BUG 419:Reported by Josh in Guiffy 9.4/Build 312: One of our internal user's 3-way merges, with multiple possible "eat a closer" changes, gets "Confused" and aborts (index Exception).
STATUS: FIXED in 9.4(Build 314).

FEBRUARY, 2011:
BUG 418:Reported by Donna in Guiffy 9.3/Build 302: Compare verify returns files different while file compares show files match. This is with multiple ignore options, regular expression ignores with types blocks, lines, and part.
STATUS: FIXED in 9.4(Build 312).

DECEMBER, 2010:
BUG 417:Reported by Donna in Guiffy 9.3/Build 299: Our Block type regular expression ignore fails when we also select ignore case and/or whitespace.
STATUS: FIXED in 9.3(Build 302).

OCTOBER, 2010:
BUG 416:Reported by Donna in Guiffy 9.3/Build 293: Our Part type regular expression ignore fails sometimes if thats all there is in the line.
STATUS: FIXED in 9.3(Build 299).
BUG 415:Reported by Gilles in Guiffy 9.3/Build 293: SureMerge shows a blank file compare view when merging some of our short (1 line) files. Only happens when we have Auto End-of-Line detection option selected.
STATUS: FIXED in 9.3(Build 298).

SEPTEMBER, 2010:
BUG 414:Reported by Donna in Guiffy 9.2/Build 284: Our Line type regular expression ignore fails if we also ignore case or whitespace.
STATUS: FIXED in 9.3(Build 297).
BUG 413:Reported by Donna in Guiffy 9.2/Build 284: In one of our comment blocks some of the differences are not ignored.
STATUS: FIXED in 9.3(Build 295).
BUG 412:Reported by Doron in Guiffy 9.2/Build 284: SureMerge shows a conflict even though we are ignoring blank lines, whitespace, and comment differences.
STATUS: FIXED in 9.3(Build 294).

AUGUST, 2010:
BUG 411:Reported by Bill Ritcher(Guiffy Software), in Guiffy 9.2/Build 284: The merge view clipping isn't painting the background for changes correctly (not the full width of the window). Note: This issue with anti aliasing also caused selected lines with tabs to be displayed improperly.
STATUS: FIXED in Release 9.3(Build 293).

APRIL, 2010:
BUG 410:Reported by Netta in Guiffy 9.1/Build 280: SureMerge results not as expected with one of our merge cases. The merge result isn't incorrect, but, it could be expressed with fewer Attentions. Note: we are running the SureMerge with several Ignore options set including 3 regular expressions, Blank Lines, Whitespace, and case.
STATUS: FIXED in Release 9.1(Build 282).

MARCH, 2010:
BUG 409:Reported by Donna in Guiffy 9.1/Build 280: Compare with 2 Ignore Regular Expressions type Blocks not working.
STATUS: FIXED in Release 9.1(Build 281).

JANUARY, 2010:
BUG 408:Reported by Katie in Guiffy 9.0/Build 273: SureMerge gets a fail safe "Confused" with one of our large XML installer project file sets. The files are over 55K lines, each version has over 400 changes, with more than 300 identical changes.
STATUS: FIXED in Release 9.0(Build 277).




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