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Guiffy
Bug Reports

We are proud of the quality built into and maintained in our product. With over 30 thousand users and hundreds of new users each month --- in the past 2 years, only 12 bugs were reported by our users.

The list of bug reports below also shows bugs we have found during internal testing by Guiffy or one of our licensed partners. In 2013 and 2014, 10 of the bugs found and fixed (45%) were found and fixed during internal testing.

We are equally proud of our support and response. When a bug is reported it becomes our top priority to fix it ASAP. In the list of reported bugs below you will notice all of them are fixed. Sometimes, for a brief period, a bug will be tracked with the Status of "OPEN". 99% of the time we fix bug reports within 2 days and when we post the new bug report to the list, the fix is already available.

The Status will indicate the BugFix build in cases when the fix is available - but not in the released/download build.
Bill Ritcher, CEO & Founder
Guiffy Software
January, 2015


To upgrade to the latest Guiffy BugFix build, download the Guiffy.jar using either the ftp or http link below. Then, replace the Guiffy.jar in your Guiffy install folder with the downloaded latest build.
ftp://anonymous@guiffy.whsites.net/Guiffy.jar
Note: if your browser doesn't work with ftp links (like IE7), Please, use the http link provided below.
http://www.guiffy.com/download/Guiffy.jar

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HOW TO REPORT A BUG:

If you have found a Bug in Guiffy, let us know - so we can fix it. Please send an email describing the problem to Our Bug Report Desk. Include the following information when reporting the bug:
> The Release and Build number of Guiffy (from the About window)
> Your Platform and the JRE Guiffy is using
> A description of the problem and how to make it happen
> If it would help, attach example files to compare or merge
> Perhaps, attach a screenshot that shows us the problem
THANK YOU.

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AUGUST, 2015:
BUG 454:Reported by Andy in Guiffy 11.2/Build 409: File Compare with large change blocks is not finding some matching lines.
STATUS: FIXED in 11.2(Build 413). Note: This issue is not a regression of any recent release, its been a bug for a long time, and just discovered now.
BUG 453:Reported by Ken in Guiffy 11.2/Build 409: Folder Compare on Windows with default options is not ignoring the case of folder names.
STATUS: FIXED in 11.2(Build 412). Note: The case of file names is correctly ignored on Windows. This issue is not a regression of any recent release, its been a bug for a long time, and just discovered now.

JUNE, 2015:
BUG 452:Reported by Jasmine in Guiffy 11.1/Build 400: Getting Can't Read error with .tar type archive files.
STATUS: FIXED in 11.2(Build 410). Note: Fix requires Guiffy.jar and Guiffy3p.jar updates.

MARCH, 2015:
BUG 451:Reported by Greg in Guiffy 11.1/Build 400: Sometimes (Often) when doing a double-click from folder compare to see the file compare, Guiffy locks up. Have to kill Guiffy and javaw with Task Manager.
STATUS: FIXED in 11.1(Build 403). Note: This issue was actually traced to the file compare performance improvements made in the 10.5 release. Issue observed on Windows 7, Vista, and Windows 8 (32 and 64-bit).
BUG 450:Reported by Andy in Guiffy 11.1/Build 400: After upgrading to OSX 10.10, the Guiffy GUI application won't run.
STATUS: FIXED in 11.1(Build 402). Note: This issue was with the download/install package with the JRE included. The download/install package has been updated to workaround issues caused by the OSX 10.10 upgrade process mucking with the Java Runtime. After upgrading OSX 10.10, you will need to download and re-install Guiffy 11.1
BUG 449:Reported by Art in Guiffy 11.1/Build 400: GuiffyDiff API with set1stReader, set2ndReader, and setVerifyTxt(true) gets Exception.
STATUS: FIXED in 11.1(Build 401).

JANUARY, 2015:
BUG 448:Reported by James in Guiffy 11.0/Build 390: File compare view incorrect with a pair of my files - long lines with multiple tabs.
STATUS: FIXED in 11.0(Build 397).

NOVEMBER, 2014:
BUG 447:Reported by Andy in Guiffy 11.0/Build 390: File compare view scrolling on MacOS X much slower with 1.7 and 1.8 JRE.
STATUS: FIXED in 11.0(Build 393), MacOS X download/installs updated.
BUG 446:Reported by Andy in Guiffy 11.0/Build 390: The download/install for MacOS X without a JRE doesn't work with a 1.8 JRE installed on my system.
STATUS: FIXED in 11.0(Build 392), download/install updated.
BUG 445:Reported by Vincent in Guiffy 10.5/Build 365: File compare with Show context diffs and an Ignore Regular Expression. When the Ignore matches on a line changed, all the matching lines after that up to the next difference are shown (not in context).
STATUS: FIXED in 11.0(Build 391).

AUGUST, 2014:
BUG 444:Reported by Larry, in Guiffy 10.6/Build 375: Save hangs for some of my files. Guiffy Software note: Hangs occur when file is < 1,000 bytes.
STATUS: FIXED in 10.6(Build 376).

JUNE, 2014:
BUG 443:Reported by Bill Ritcher (Guiffy Software), in Guiffy 10.5/Build 366: Folder Compare with Show SubFolders (Recursively) and Verify SubFolders match, sometimes aborts - IO Exception.
STATUS: FIXED in 10.6(Build 375).
BUG 442:Reported by Bill Ritcher (Guiffy Software), in Guiffy 10.5/Build 366: Select multiple lines in merge result view paints change background on last line of select.
STATUS: FIXED in 10.6(Build 375).
BUG 441:Reported by Bill Ritcher (Guiffy Software), in Guiffy 10.5/Build 366: Select line or multiple lines, delete, leaves cursor in gutter.
STATUS: FIXED in 10.6(Build 375).
BUG 440:Reported by Bill Ritcher (Guiffy Software), in Guiffy 10.5/Build 366: Save 1st or 2nd during file compare, when compare views folded, fails.
STATUS: FIXED in 10.6(Build 375).
BUG 439:Reported by Bill Ritcher (Guiffy Software), in Guiffy 10.5/Build 366: Cancel during file compare, then can't do another file compare.
STATUS: FIXED in 10.6(Build 375).

MAY, 2014:
BUG 438:Reported by Bill Ritcher (Guiffy Software), in Guiffy 10.5/Build 366: In file compare edit views, sometimes, after backspace or delete, the view isn't repainted.
STATUS: FIXED in 10.6(Build 375).
BUG 437:Reported by Bill Ritcher (Guiffy Software), in Guiffy 10.5/Build 366: On MacOS X 10.8 and 10.9 the scroll meter scaling is incorrect.
STATUS: FIXED in 10.6(Build 375).
BUG 436:Reported by Anju in Guiffy 10.5/Build 366: 2-way Merge with suremerge non-GUI command line tool gets Exception.
STATUS: FIXED in 10.5(Build 370).

APRIL, 2014:
BUG 435:Reported by Vincent in Guiffy 10.4/Build 356: 2-way Merge with one our file sets looks bad. The spotlite for a change block is not displayed correctly and can't navigate to the next difference.
STATUS: FIXED in 10.5(Build 368).
BUG 434:Reported by Bill Ritcher (Guiffy Software), in Guiffy 10.5/Build 365: File Compares executed from command line are much slower when the swt.jar (for native dialogs) is in guiffy's classpath.
STATUS: FIXED in 10.5(Build 366).

MARCH, 2014:
BUG 433:Reported by Vincent in Guiffy 10.4/Build 356: File Compare Report with Ignore Blank Lines, Show Ignored Differences, and Show Difference within Lines of Conext selected gets Exception when Blank Lines are inserted at beginning of file.
STATUS: FIXED in 10.5(Build 365).

NOVEMBER, 2013:
BUG 432:Reported by Colin in Guiffy 10.3/Build 348: GuiffyReport command line interface - relative path filenames not working and Help is not printed for command without parameters.
STATUS: FIXED in 10.4(Build 356).
BUG 431:Reported by Bill Ritcher (Guiffy Software), in Guiffy 10.3/Build 348: Help Search highlights off by a few characters sometimes.
STATUS: FIXED in 10.4(Build 356).

OCTOBER, 2013:
BUG 430:Reported by Gareth in Guiffy 10.3/Build 348: In Folder Compare views, sometimes the folder collapse and expand fail.
STATUS: FIXED in 10.3(Bugfix Build 354).
BUG 429:Reported by Vincent in Guiffy 10.3/Build 348: Open Saved Merge File, Saved merge result without any unresolved Attentions. Undo button gets Exception.
STATUS: FIXED in 10.3(Bugfix Build 353).

SEPTEMBER, 2013:
BUG 428:Reported by Vincent in Guiffy 10.3/Build 348: File Compare with Ignore Blank Lines, Show Ignored Differences, and Show Difference within Lines of Conext selected - Shows all matching lines instead of within Context after showing an ignored blank lines difference.
STATUS: FIXED in 10.3(Bugfix Build 352).
BUG 427:Reported by Bill Ritcher (Guiffy Software), in Guiffy 10.3/Build 348: Folder Compare gets an Exception when double clicking on an empty subfolder.
STATUS: FIXED in 10.3(Bugfix Build 349).

MARCH, 2013:
BUG 426:Reported by Josh in Guiffy 10.2/Build 340: GuiffySureMerge API gets an Exception with EOL Auto mode on when the first line of a file is over 512 bytes long.
STATUS: FIXED in 10.2(Bugfix Build 341).

SEPTEMBER, 2012:
BUG 425:Reported by Cyrille in Guiffy 10.1/Build 333: When GuiffyReport API is called to compare 2 very large files with a very small heap space, an Out of Memory Exception happens. But, the return status is OK (0).
STATUS: FIXED in 10.1(BufFixBuild 334).

JULY, 2012:
BUG 424:Reported by Gregg in Guiffy 10.0/Build 327: With 2 of our files, the 2-way merge change navigation fails for the 4th through the last change.
STATUS: FIXED in 10.0(BufFixBuild 329).

JUNE, 2012:
BUG 423:Reported by Bahar in Guiffy 10.0/Build 327: The setAllow1st(2nd or Tog)Popup methods in the API for GuiffyFrame and GuiffyPanel don't work with Folder Compare views, only working with File Compare views.
STATUS: FIXED in 10.0(BufFixBuild 328).

JANUARY, 2012:
BUG 422:Reported by Frank in Guiffy 9.6/Build 320: In a folder compare showing SubFolders (Recursively), after comparing a SubFolder with over 500 files added, all the files after (below) that in the folder compare are shown as changed --- but they match and the file compare shows no changes.
STATUS: FIXED in 9.6(BufFixBuild 321).

NOVEMBER, 2011:
BUG 421:Reported by Josh in Guiffy 9.6/Build 319: Encoding Auto mode isn't setting the detected Encoding for the Saved filetypes.
STATUS: FIXED in 9.6(Build 320).

SEPTEMBER, 2011:
BUG 420:Reported by Josh in Guiffy 9.4/Build 314: One of our internal user's 3-way merges, with a possible "eat a closer" change at the EOF, aborts (index Exception).
STATUS: FIXED in 9.4(Build 316).

APRIL, 2011:
BUG 419:Reported by Josh in Guiffy 9.4/Build 312: One of our internal user's 3-way merges, with multiple possible "eat a closer" changes, gets "Confused" and aborts (index Exception).
STATUS: FIXED in 9.4(Build 314).

FEBRUARY, 2011:
BUG 418:Reported by Donna in Guiffy 9.3/Build 302: Compare verify returns files different while file compares show files match. This is with multiple ignore options, regular expression ignores with types blocks, lines, and part.
STATUS: FIXED in 9.4(Build 312).


To view our Bug Reports from before 2011 see Guiffy Bug Report Archives.




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