Guiffy Bug
Reports |
We are proud of the quality built into and maintained in our
product. With over 30 thousand users and hundreds of new
users each month --- in the past 2 years, only 13 bugs were
reported by our users.
The list of bug reports below also shows bugs we have found during
internal testing by Guiffy or one of our licensed partners.
In 2008 and 2009 14 of the bugs found and fixed (over half) were
found and fixed during internal testing.
We are equally proud of our support and response. When a
bug is reported it becomes our top priority to fix it ASAP.
In the list of reported bugs below you will notice all of them are fixed.
Sometimes, for a brief period, a bug will be tracked with the Status of
"OPEN". 99% of the time we fix bug reports within 2 days and when we post the
new bug report to the list, the fix is already available.
The Status will indicate the BugFix build in cases when
the fix is available - but not in the released/download
build.
Bill Ritcher, CEO & Founder
Guiffy Software
January, 2010
To upgrade to the latest Guiffy BugFix build,
download the Guiffy.jar using either the ftp or http link below.
Then, replace the Guiffy.jar in your Guiffy install folder with the downloaded latest build.
ftp://anonymous@guiffy.whsites.net/Guiffy.jar
Note: if your browser doesn't work with ftp links (like IE7), Please, use the http link provided below.
http://www.guiffy.com/download/Guiffy.jar
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HOW TO REPORT A BUG:
If you have found
a Bug in Guiffy, let us know - so we can fix it. Please send an
email describing the problem to Include the following information when reporting the
bug:
> The Release and Build number of Guiffy (from the
About window)
> Your Platform and the JRE Guiffy is using
> A description of the problem and how to make it
happen
> If it would help, attach example files to compare
or merge
> Perhaps, attach a screenshot that shows us the
problem
THANK YOU.
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APRIL, 2010: |
BUG
410:Reported by Netta in Guiffy 9.1/Build 280: SureMerge
results not as expected with one of our merge cases. The merge
result isn't incorrect, but, it could be expressed with fewer
Attentions.
Note: we are running the SureMerge with several Ignore options
set including 3 regular expressions, Blank Lines, Whitespace,
and case.
STATUS: FIXED in
Release 9.1(Build 282).
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MARCH, 2010: |
BUG
409:Reported by Donna in Guiffy 9.1/Build 280: Compare with 2
Ignore Regular Expressions type Blocks not working.
STATUS: FIXED in
Release 9.1(Build 281).
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JANUARY, 2010: |
BUG
408:Reported by Katie in Guiffy 9.0/Build 273: SureMerge gets a
fail safe "Confused" with one of our large XML installer project file sets. The files are over 55K lines, each version has over 400 changes,
with more than 300 identical changes.
STATUS: FIXED in
Release 9.0(Build 277).
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DECEMBER, 2009: |
BUG
407:Reported by Katie in Guiffy 9.0/Build 273: The show diffs within context
isn't working right on some of our files.
STATUS: FIXED in
Release 9.0(Build 276).
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BUG
406:Reported by Dror in Guiffy 9.0/Build 273: The GuiffySureMerge API
gets Confused (return status 14) with some of our merge cases.
Note: we are running the SureMerge with several Ignore options
set including 3 regular expressions, Blank Lines, Whitespace,
and case.
STATUS: FIXED in
Release 9.0(Build 275).
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BUG
405:Reported by Dattu in Guiffy 9.0/Build 273: The GuiffyReport API
setInlinePercent isn't working.
STATUS: FIXED in
Release 9.0(Build 274).
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OCTOBER, 2009: |
BUG
403:Reported by Katie in Guiffy 9.0/Build 272: The non-GUI SureMerge in the API gets an
Exception on files of about 40K bytes without any end of line.
STATUS: FIXED in
Release 9.0(Build 273).
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BUG
402:Reported by Katie in Guiffy 9.0/Build 272: When comparing a couple of our files
with the Minimum Blocks of Diff algorithm we get corrupt compare results.
STATUS: FIXED in
Release 9.0(Build 273).
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BUG
401:Reported by Katie in Guiffy 9.0/Build 272: Folder Compapre Open Combo disappears
if you type into one of the folder fields and then tab or click on another control.
STATUS: FIXED in
Release 9.0(Build 273).
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BUG
400:Reported by Bill Ritcher(Guiffy Software), in Guiffy
9.0/Build 271: Edit Select of multiple lines causes Exceptions.
STATUS: FIXED in
Release 9.0(Build 272).
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SEPTEMBER, 2009: |
BUG
399:Reported by Bill Ritcher(Guiffy Software), in Guiffy
9.0/Build 270: The file compare view screen painting with
anti-aliasing is "sluggish".
STATUS: FIXED in
Release 9.0(Build 271).
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AUGUST, 2009: |
BUG
398:Reported by Tab in Guiffy 9.0/Build 268: The Folder Compare tree view
icons are wrong for folders and files. NOTE: Only on MacOS X 10.5.7 (Intel).
STATUS: FIXED in
Release 9.0(Build 270).
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BUG
397:Reported by Tab in Guiffy 9.0/Build 268: The Folder Opens panel
Folder/Archive Browsing doens't work if you do a Folder Browse, Cancel it,
then select Archive --- the Browse doesn't show Archive files.
STATUS: FIXED in
Release 9.0(Build 270).
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BUG
396:Reported by Jukka in Guiffy 9.0/Build 268: The ClearCase
Guiffy DiffMerge executables won't run. Getting a LaunchAnywhere
Error: Unable to Locate executable.
STATUS: FIXED in
Release 9.0(Build 269).
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JULY, 2009: |
BUG
395:Reported by Tom Thomas(Guiffy Software), in Guiffy
9.0/Build 266 on MacOS: The guiffy About displays Version 10.0,
NOT 9.0.
STATUS: FIXED in
Release 9.0(Build 267).
NOTE:This is caused by a bug in the Installer (InstallAnywhere) product we use to build
Guiffy's installer/launchers. We developed a custom installer action to workaround
the problem.
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FEBRUARY, 2009: |
BUG
394:Reported by Katie in Guiffy 8.6/Build 260: One of our SureMerge cases gets
a CONFUSED Warning - we have to do the merge manually.
STATUS: FIXED in
Release 8.6(Build 262).
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BUG
393:Reported by Katie in Guiffy 8.4/Build 248: Large file compares (over 2MB)
seem to lock the files. We can't edit and Save the file (in another application)
without exiting Guiffy.
STATUS: FIXED in
Release 8.6(Build 260).
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JANUARY, 2009: |
BUG
392:Reported by Katie in Guiffy 8.4/Build 248: Sometimes, when we do the Save in SureMerge
we see a Warning "Do you want to save the merge file with Attentions which will be marked?".
But, all the Attentions have been resolved.
STATUS: FIXED in
Release 8.6(Build 259).
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BUG
391:Reported by Katie in Guiffy 8.4/Build 248: One of our SureMerge cases gets
a CONFUSED Warning - we have to do the merge manually.
STATUS: FIXED in
Release 8.6(Build 258).
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BUG
390:Reported by Katie in Guiffy 8.4/Build 248: One of our SureMerge cases hangs
(gets an Exception).
STATUS: FIXED in
Release 8.6(Build 258).
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SEPTEMBER, 2008: |
BUG
389:Reported by Jason in Guiffy 8.4/Build 245: The Guiffy mergefiles API
is not working with Readers.
STATUS: FIXED in
Release 8.4(Build 250).
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BUG
388:Reported by Mark in Guiffy 8.4/Build 245: The GuiffyReport API
is not doing inline diffs highlighting for one of my diffs exactly
the same as the GUI application.
STATUS: FIXED in
Release 8.4(Build 249).
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AUGUST, 2008: |
BUG
387:Reported by Mike in Guiffy 8.4/Build 245: We have a 3-way
merge file set which fails using the new Hybrid algorithm in 8.4.
STATUS: FIXED in
Release 8.4(Build 248).
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APRIL, 2008: |
BUG
386:Reported by Hugo in Guiffy 8.2/Build 234
on Linux: In the folder compare view, double-click on a file (that
is a link) doesn't work. Instead of running the file comnpare
view, it asks whether to do a new folder compare.
STATUS: FIXED in
Release 8.4(Build 245).
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BUG
385:Reported by Bruce in Guiffy 8.4/Build 242
on any platform: After viewing my Ignore options (with Regular Expressions),
And hitting cancel in the dialog, And then saving my settings...
File and folder compares abort with NPE (Null Pointer Exception).
STATUS: FIXED in
Release 8.4(Build 244).
WORKAROUND: Disable your regular expressions, Hit OK in the dialog,
Re-enter the dialog, Enable your regular expressions,
Hit OK in dialog, Re-Save your Settings.
Now, file and folder compares will run.
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MARCH, 2008: |
BUG
384:Reported by Terry in Guiffy 8.4/Build 242
on any platform: When I compare 2 of my larger files, the compare
screens are blank. The debug log shows a Null Pointer Exception
in Jiffy.
STATUS: FIXED in
Release 8.4(Build 243).
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FEBRUARY, 2008: |
BUG
383:Reported by Tom Thomas(Guiffy Software), in Guiffy
8.2/Build 234 on MacOS: The file/folder chooser dialogs are
not opened in the current/last folder.
STATUS: FIXED in
Release 8.4(Build 242).
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BUG
382:Reported by Tom Thomas(Guiffy Software), in Guiffy
8.2/Build 234 on MacOS: In folder compare views the multiple
select using Command-click doesn't work.
STATUS: FIXED in
Release 8.4(Build 242).
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JANUARY, 2008: |
BUG
381:Reported by Bill Ritcher(Guiffy Software), in Guiffy
8.2/Build 234 on MacOS: The Edit shortcuts (Command-C, Command-V,
and Command-X) don't work properly. The Copy includes line numbers
in the clipboard text.
WORKAROUND: The Edit Menu commands work
correctly (only the keyboard shortcuts have this problem).
STATUS: FIXED in
Release 8.4(Build 242).
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