Guiffy Frequently Asked Questions
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Q: How do you pronounce
Guiffy?
A: I pronounce
Guiffy like "Goofy". I know, it sounds bad and it takes alot of
guts to say "Goofy" or "Goofy Software". But, if you don't have
alot of guts, you shouldn't be a Micro ISV. And, you shouldn't
tackle a problem that has puzzled tool vendors for 20 years ---
the auto, 3-way merge.
Anyway, if you have a problem telling your boss or other folks
that you use or recommend purchasing "Goofy Software's product"
--- You can always pronounce it some other way and/or say
SureMerge.
As our White Paper explains --- Guiffy SureMerge isn't "goofy"
at all... But, there are some "goofy" auto merge things out
there.
BTW: Guiffy kinda comes from --- GUI diFF and 3-waY
merge.
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Q: Guiffy hangs when I try to do a
BIG folder compare with 1000s of files/subfolders.
A: You need to allow Guiffy to
allocate more memory (heap space). See Tech Note 3 (also in
Guiffy's application Help)
on how to increase the maximum heap size.
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Q: Guiffy installer doesn't work on
RedHat or Fedora Core Linux.
A: The "java" packaged with Fedora Core
and RedHat Linux isn't a "standard" Java. You need to either
1) Download and install the Java for Linux from Oracle (make sure you
replace the path for Oracle's Java or 2) Download the Guiffy install
package for Linux X86 with the JRE included.
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Q: Guiffy installer doesn't work on
Ubuntu or Debian Linux.
A: The "java" packaged with Debian
and Ubuntu Linux is the GNU gij tool - which does NOT support the
GUI AWT/Swing packages. You need to either
1) Download and install the Java for Linux from Oracle (make sure you
replace the path for Oracle's Java or 2) Download the Guiffy install
package for Linux X86 with the JRE included.
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Q: Guiffy doesn't display my file
compare correctly - shows little box characters or "garbage".
A: You need to specify the
Encoding format of your files and select a Unicode font.
See: Options -> Encoding(Charsets)... and Options -> Font...
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Q: Guiffy's menus don't display the
shortcuts (Mnemonics) underlined on Windows.
A: On newer Windows --- 2000, XP,
2003... there's a new Display control for hiding keyboard
navigation indicators. The exact location and name of the
control may vary depending upon the release of Windows. On XP
in Control Panel, Display, Effects, Click to clear the Hide
keyboard navigation indicators ... check box, and then click
OK. On other releases, in the Control Panel Help, search for
Hide Navigation to find the property.
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Q: Guiffy's screen flickers and it
responds very slowly to window resizes and the UI in general is
just very slow.
A: This
problem has to do with your video driver and the way Java's
screenio works. First, make sure you have the latest driver for
your video interface.
If the problem still exists with the latest driver installed
for your video interface, check which release of Java Guiffy is
using - this is displayed in Guiffy's Help About dialog. If
you're not using the latest release of Java for your platform,
download and install the latest release of Java. Then,
re-install Guiffy and select the newest release of Java just
installed on your system during Guiffy's install.
If the problem still exists, disabling Java's direct draw
hardware acceleration will usually fix the problem. To disable
direct draw, edit the guiffy.lax file in Guiffy's install
folder as follows:
After the LAX.COMMAND.LINE.ARGS line:
lax.command.line.args=$CMD_LINE_ARGUMENTS$
add the line:
lax.nl.java.option.additional=-Dsun.java2d.noddraw=true
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Q: On MacOS X, My mouswheel doesn't
work.
A: The scrollwheel
support was added in the 1.4 Java release. On MacOS X you
usually have 2 Java's pre-installed (1.3 and 1.4) with 1.3
being the default. Guiffy's Help dialog displays the JRE it is
using.
To switch Guiffy to using the 1.4 JRE you need to edit the
application package:
1) Control click on guiffy.application
2) Click on Show Package Contents
3) Click on Contents folder
4) Click on Info.plist
5) Edit Root/Java/JVM Version (double-click on value, set it to
1.4.*)
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Q: The Guiffy downloads for Linux or
Unix don't work. It just displays the text of the file (shell
script and then jibberish). I'm using MicroSoft's Internet
Explorer to download for a Linux or Unix platform. Whats
wrong?
A: MS Internet
Explorer is not aware of the .bin file type. The .bin file type
is recognized by all other browsers we've tested. Either use
another browser on Windows to do the download or make a copy of
the ftp download url and use an ftp client to do the download.
Or, do the download from your Linux or Unix
platform.
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Q: The Guiffy install gets the
following error - on my Unix/Linux system, whats wrong?
java.lang.NoClassDefFoundError:com/zerog/lax/LAX
A: This problem is caused by one of
the following:
- JDK(or JRE)/bin is not included in your PATH environment
variable
- The JAVA_HOME environment variable is set incorrectly or a
symbolic link to the JDK/JRE conflicts with the location for
JAVA_HOME
- No JDK/JRE has been installed on your system
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Q: How do I compare a whole file
tree - instead of just one folder?
A: Options -> Folder Show... Show SubFolders
(Recursively)
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Q: Guiffy doesn't work on my system
when the local language isn't English.
A: Your Java runtime environment doesn't support
your locale. Download and install an Internationl JRE for your
system, then re-install Guiffy using your Internationl JRE.
Note: This will also make additional File Encoding formats (for
Asia etc.) available. Our download page has links for JRE
providers: www.guiffy.com/download/download
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Q: I downloaded the Mac install
file, it doesn't work on my Mac, what's wrong?
A: The Mac installer built with
InstallAnywhere is created in MacBinary format so it can be
easily transported to diffferent operating systems. However,
this means that the installer cannot be run directly by
double-clicking on it; it needs to be "de-MacBinaried" first
via a tool like StuffitExpander 4.5.
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