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Guiffy
Bug Reports

We are proud of the quality built into and maintained in our product. With over 30 thousand users and hundreds of new users each month --- in the past 2 years, only 15 bugs were reported by our users.

The list of bug reports below also shows bugs we have found during internal testing by Guiffy or one of our licensed partners. In 2015 and 2016, 9 of the bugs found and fixed (37%) were found and fixed during internal testing.

We are equally proud of our support and response. When a bug is reported it becomes our top priority to fix it ASAP. In the list of reported bugs below you will notice all of them are fixed. Sometimes, for a brief period, a bug will be tracked with the Status of "OPEN". 99% of the time we fix bug reports within 2 days and when we post the new bug report to the list, the fix is already available.

The Status will indicate the BugFix build in cases when the fix is available - but not in the released/download build.
Bill Ritcher, CEO & Founder
Guiffy Software
January, 2017


To upgrade to the latest Guiffy BugFix build, download the Guiffy.jar using either the ftp or http link below. Then, replace the Guiffy.jar in your Guiffy install folder with the downloaded latest build.
ftp://anonymous@guiffy.whsites.net/Guiffy.jar
Note: if your browser doesn't work with ftp links (like IE7), Please, use the http link provided below.
http://www.guiffy.com/download/Guiffy.jar

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HOW TO REPORT A BUG:

If you have found a Bug in Guiffy, let us know - so we can fix it. Please send an email describing the problem to Our Bug Report Desk. Include the following information when reporting the bug:
> The Release and Build number of Guiffy (from the About window)
> Your Platform and the JRE Guiffy is using
> A description of the problem and how to make it happen
> If it would help, attach example files to compare or merge
> Perhaps, attach a screenshot that shows us the problem
THANK YOU.

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MAY, 2017:
BUG 476:Reported by Greg, in Guiffy 11.6/Build 460: With a set of JavaScript files with VERY long lines, most lines are about 32K characters, 1 line is over 100K characters: SureMerge API gets an Exception. Merge in Guiffy or File Compare in Guiffy result in blank screen.
STATUS: FIXED in 11.6(Bug Fix Build 461). Note: Not a regression.

FEBRUARY, 2017:
BUG 475:Reported by Bill Ritcher (Guiffy Software), in Guiffy 11.5/Build 454: Inline Difference sometimes shows 1 more character highlighted than is in the difference.
STATUS: FIXED in 11.6(Build 460). Note: Not a regression.
BUG 474:Reported by Bill Ritcher (Guiffy Software), in Guiffy 11.5/Build 454: Inline Difference fuzzy at end of highlighted area when the line has tabs.
STATUS: FIXED in 11.6(Build 460). Note: Not a regression.

JANUARY, 2017:
BUG 473:Reported by Bill Ritcher (Guiffy Software), in Guiffy 11.5/Build 454: During SureMerge the Parent View is blank for Attentions at the beginning of the files.
STATUS: FIXED in 11.6(Build 460). Note: Not a regression.
BUG 472:Reported by Bill Ritcher (Guiffy Software), in Guiffy 11.5/Build 454: During SureMerge the ComparEdit ToolBar can become visible (but disabled) after Reset Settings or View ToolBars.
STATUS: FIXED in 11.6(Build 460). Note: Not a regression.

OCTOBER, 2016:
BUG 471:Reported by Bill Ritcher (Guiffy Software), in Guiffy 11.5/Build 454: Can't install on Windows, Get error message at end of download: "The signature of guf115ins.exe is corrupt or invalid".
STATUS: FIXED in 11.5(Build 454). Note: Not a regression. This is Microsoft's way of saying they no longer accept applications signed with SHA-1 encrypted certificates and they now require SHA-2 encrypted certificates. The Windows 11.5 (Build 454) installers are now (October 13th) signed with a new SHA-2 encrypted certificate.

SEPTEMBER, 2016:
BUG 470:Reported by Bill, in Guiffy 11.4/Build 440: From File compare a Save got an Exception (Divide by zero). But, I can't reproduce the issue.
STATUS: FIXED in 11.5(Build 454).

JULY, 2016:
BUG 469:Reported by Bill Ritcher (Guiffy Software), in Guiffy 11.4/Build 440: GuiffyReport -wt option is ignoring all types of whitespace, not just trailing whitespace.
STATUS: FIXED in 11.4(Build 446). Note: Not a regression.
BUG 468:Reported by Daniel, in Guiffy 11.4/Build 445: File compare showing more differences than before with 11.4/Build 440.
STATUS: FIXED in 11.4(Build 446).

APRIL, 2016:
BUG 467:Reported by Daniel, in Guiffy 11.4/Build 440: Saved Reports as HTML, Inline difference highlighting gets confused by  .
STATUS: FIXED in 11.4(Build 444). Note: Not a regression.
BUG 466:Reported by Greg, in Guiffy 11.3/Build 431: Using GuiffySureMerge API, deleting the merge files (while SureMerge is running) on non-Windows Systems causes an exit.
STATUS: FIXED in 11.4(Build 442). Note: Not a regression. Fixed so that status is returned set to ERRORIS_EXCEPTION.
BUG 465:Reported by Bill Ritcher (Guiffy Software), in Guiffy 11.4/Build 440: Sometimes File Compare completes and displays a blank window, have to do a Refresh to see compare results.
STATUS: FIXED in 11.4(Build 442).
BUG 464:Reported by Bill Ritcher (Guiffy Software), in Guiffy 11.4/Build 440: File Compare missing lines in 2nd file view when lines are moved.
STATUS: FIXED in 11.4(Build 442). Note: Not a regression.
BUG 463:Reported by Daniel, in Guiffy 11.4/Build 440: File Compares and Saved Reports as HTML, Inline difference highlighting threshold percentage not being applied correctly.
STATUS: FIXED in 11.4(Build 442). Note: Not a regression.
BUG 462:Reported by Greg, in Guiffy 11.3/Build 431: Using GuiffyFrame API, Saved 2nd and quickly CTRL-E (Reload), sometimes truncates saved 2nd file.
STATUS: FIXED in 11.4(Build 442). Note: Not a regression.

MARCH, 2016:
BUG 461:Reported by Jesse, in Guiffy 11.3/Build 431: On Windows, installed with PBW (without xfildialog.dll), The File Open Dialogs selected file is missing the last "\" separator in the file path.
STATUS: FIXED in 11.4.

JANUARY, 2016:
BUG 460:Reported by Bill Ritcher (Guiffy Software), in Guiffy 11.3/Build 427: The Confirm Dialogs for Wrapping to the first or last Difference/Attention "Don't Save" button should be "Cancel".
STATUS: FIXED in 11.4.

DECEMBER, 2015:
BUG 459:Reported by Art in Guiffy 11.2/Build 409: GuiffyReport API with set1stReader and set2ndReader, one of our file compare results shows too many differences.
STATUS: FIXED in 11.3(Build 429).
BUG 458:Reported by Bill Ritcher (Guiffy Software), in Guiffy 11.3/Build 427: On Windows only, the native file/folder dialogs (xfiledialog) are not returning the file/folder selected.
STATUS: FIXED in 11.3(Build 428). Note: This bug fix is in updated 11.3/Build 428 downloads for Windows. The downloads were updated Friday, December 4th at noon.

OCTOBER, 2015:
BUG 457:Reported by Donald in Guiffy 11.2/Build 409: On Linux Compare Report (HTML) Preview/Print... gets an access error.
STATUS: FIXED in 11.3(Build 427). Note: This issue is not a regression of any recent release, its been a bug for a long time, and just discovered now.
BUG 456:Reported by Andy in Guiffy 11.2/Build 409: Selected line(s) of text not displayed correctly when text includes tab(s).
STATUS: FIXED in 11.3(Build 427). Note: This issue is not a regression of any recent release, its been a bug for a long time, and just discovered now.
BUG 455:Reported by Bill Ritcher (Guiffy Software), in Guiffy 11.2/Build 409: File Compare, Ignoring blank lines, not showing ignored differences, using minimum blocks of differences, and showing differences within context. The folded lines range of lines matching can be incorrect - not allowing for blank lines ignored.
STATUS: FIXED in 11.3(Build 427). Note: This issue is not a regression of any recent release, its been a bug for a long time, and just discovered now.

AUGUST, 2015:
BUG 454:Reported by Andy in Guiffy 11.2/Build 409: File Compare with large change blocks is not finding some matching lines.
STATUS: FIXED in 11.2(Build 413). Note: This issue is not a regression of any recent release, its been a bug for a long time, and just discovered now.
BUG 453:Reported by Ken in Guiffy 11.2/Build 409: Folder Compare on Windows with default options is not ignoring the case of folder names.
STATUS: FIXED in 11.2(Build 412). Note: The case of file names is correctly ignored on Windows. This issue is not a regression of any recent release, its been a bug for a long time, and just discovered now.

JUNE, 2015:
BUG 452:Reported by Jasmine in Guiffy 11.1/Build 400: Getting Can't Read error with .tar type archive files.
STATUS: FIXED in 11.2(Build 410). Note: Fix requires Guiffy.jar and Guiffy3p.jar updates.

MARCH, 2015:
BUG 451:Reported by Greg in Guiffy 11.1/Build 400: Sometimes (Often) when doing a double-click from folder compare to see the file compare, Guiffy locks up. Have to kill Guiffy and javaw with Task Manager.
STATUS: FIXED in 11.1(Build 403). Note: This issue was actually traced to the file compare performance improvements made in the 10.5 release. Issue observed on Windows 7, Vista, and Windows 8 (32 and 64-bit).
BUG 450:Reported by Andy in Guiffy 11.1/Build 400: After upgrading to OSX 10.10, the Guiffy GUI application won't run.
STATUS: FIXED in 11.1(Build 402). Note: This issue was with the download/install package with the JRE included. The download/install package has been updated to workaround issues caused by the OSX 10.10 upgrade process mucking with the Java Runtime. After upgrading OSX 10.10, you will need to download and re-install Guiffy 11.1
BUG 449:Reported by Art in Guiffy 11.1/Build 400: GuiffyDiff API with set1stReader, set2ndReader, and setVerifyTxt(true) gets Exception.
STATUS: FIXED in 11.1(Build 401).

JANUARY, 2015:
BUG 448:Reported by James in Guiffy 11.0/Build 390: File compare view incorrect with a pair of my files - long lines with multiple tabs.
STATUS: FIXED in 11.0(Build 397).


To view our Bug Reports from before 2015 see Guiffy Bug Report Archives.




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