Guiffy Software Support |
|
This page provides technical support
information including answers to Frequently Asked Questions and
Known Bugs. And, channels for Reporting a Bug or to request
technical assistance with a problem are provided.
In case you're wondering - just how do we support our cross-platform product?
This diagram shows the platforms we have installed inhouse for testing and support:
Guiffy Testing & Support Lab
|
 |
Please make your selection from the following support
categories:
|
| FAQ |
Frequently Asked Questions: A list
of questions AND answers, frequently asked by Guiffy
users. |
| |
| Bug Reports |
A few words about Guiffy Software quality and support. The list
of Bug Reports - NOTE: We normally operate with ZERO OPEN (not fixed) bug reports. AND, how to
report a
bug to Guiffy Software. |
|
To get assistance from Guiffy Software with a technical problem
via email, send your question to
Our Tech Help Desk.
Please remember to include in your message the
release and build level of Guiffy you're using (like "11.3/Build
427") and the platform and JRE you're using (like "Windows 10/1.8.0_51").
Or, you can call us at 314-221-6526 for
technical support. |
License registration includes 12 months of Support and Updates.
After 12 months registered users can continue
using their current version. License Renewals are available to
extend Support and the entitled Updates on a
yearly basis. For further information on License Renewals, refer
to the License Renewal / Update
Policies in our "How To Register" section.
|
|
