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LICENSE RENEWAL / UPDATE
POLICIES
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License
registration includes 12 months of Support and Updates.
After 12 months registered users can continue using
their current version. License Renewals are available to extend
Support and the entitled Updates on a yearly
basis.
If a License has expired (not renewed) for more
than 30 days, a Guiffy License Update is required to restore Support and
entitled Updates.
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Support:
Guiffy support is
provided via email or phone. For further information, refer to
our Support
section. Our policy is to reply to all Technical Questions and
Bug Reports within 1 business day. We resolve problem reports
as soon as possible and if requested, make the fix available
immdediately as a patch. Bug fixes are applied to the current
release and made generally available in the next
release.
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Updates:
Update Releases include enhancements and bug
fixes. License registration entitles users to Update Releases for
12 months. After 12 months registered users can continue using
their current version. License Renewals extend the entitled
Updates on a yearly basis.
If a License has expired (not renewed) for more
than 30 days, a Guiffy License Update is required to restore Support and
entitled Updates. Users with an expired license
can download and install Update
Releases. In these scenarios, to evaluate the new
Guiffy releases, a temporary evaluation key is required. In
such cases a License Update is required
in order to restore the expired license and to continue using
the Update Release beyond the time period of the temporary evaluation.
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Copyright ©
2017 Guiffy Software, Inc. All rights
reserved. |
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